Polityka Prywatności

1. Informacje o nas

Administratorem danych osobowych jest SmartMoneys Learning Sp. z o.o. z siedzibą w Krakowie, ul. Przy Rondzie 6, 31-547 Kraków, wpisana do rejestru przedsiębiorców Krajowego Rejestru Sądowego pod numerem KRS 0000123456, NIP 1234567890, REGON 123456789.

Kontakt w sprawach związanych z ochroną danych osobowych:

• Email: [email protected]
• Telefon: +48 12 294 10 00
• Adres korespondencyjny: ul. Przy Rondzie 6, 31-547 Kraków

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automatic Collection

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information. We collect this information using the following technologies:

• Cookies: Small data files stored on your device that help us improve your experience, see which areas and features are popular, and count visits.
• Web Beacons: Electronic files used to track how you navigate the website and how you interact with our emails.
• Log Files: Record actions occurring on the website and collect data including your IP address, browser type, pages visited, and time spent.
• Analytical Tools: Third-party services like Google Analytics that collect, monitor, and analyze data.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Social media platforms when you connect your account to our website
• Marketing partners and advertising networks
• Analytics providers and search information providers
• Payment processors and other service providers

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Maintain Our Services

• Process transactions and deliver purchased products or services
• Create and manage your account
• Provide customer support and respond to inquiries
• Send administrative information, such as updates to our terms, conditions, and policies

3.2 To Improve and Personalize User Experience

• Analyze usage patterns and trends to improve our website and services
• Customize content and offers based on your preferences and interactions
• Develop new products, services, and features
• Conduct research and analysis to improve user experience

3.3 For Marketing and Communication

• Send promotional emails and newsletters (if you have opted in)
• Deliver targeted advertisements and offers
• Measure the effectiveness of our marketing campaigns
• Manage our relationships with customers and prospects

3.4 For Security and Legal Purposes

• Protect our services from fraudulent, unauthorized, or illegal activity
• Enforce our terms, conditions, and policies
• Comply with legal obligations and respond to legal requests
• Establish, exercise, or defend legal claims

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

4. Information Sharing and Disclosure

We may share your information with the following categories of recipients:

4.1 Service Providers

We share information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf, such as:

• Payment processors to process transactions
• Cloud hosting providers to store data
• Analytics companies to help us understand how our site is used
• Customer support service providers to assist with inquiries
• Email service providers to send communications

These service providers are permitted to use your information only for the specific purpose of performing services on our behalf and are required to protect your information.

4.2 Business Partners

We may share information with our business partners:

• To offer you certain products, services, or promotions
• For joint marketing efforts
• To facilitate features like single sign-on

4.3 Legal Requirements

We may disclose your information when we believe, in good faith, that disclosure is necessary:

• To comply with a legal obligation, court order, or legal process
• To protect our rights, property, or safety, or those of our users or others
• To investigate potential violations of our terms or policies
• To detect, prevent, or address fraud, security, or technical issues

4.4 Business Transfers

If we are involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the personal information
• Whether we can achieve those purposes through other means
• The applicable legal, regulatory, tax, accounting, or other requirements

In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information, including:

• Encryption of sensitive data
• Secure networks and servers
• Regular security assessments and vulnerability scanning
• Access controls and authentication requirements
• Regular training for our staff on data protection

While we use commercially reasonable efforts to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the appropriate supervisory authority without undue delay.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access

You have the right to request a copy of the personal information we hold about you.

7.2 Rectification

You have the right to request that we correct any inaccurate or incomplete personal information about you.

7.3 Erasure

You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

7.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.

7.5 Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

7.6 Objection

You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.

7.7 Withdraw Consent

If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided at the beginning of this policy. We may need to verify your identity before responding to your request.

We will respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

8. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

9. International Data Transfers

We operate internationally and may transfer your personal information to countries other than the country in which you are located. These countries may have different data protection laws than your country of residence.

When we transfer personal information across borders, we take appropriate safeguards to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws, including:

• Using Standard Contractual Clauses approved by the European Commission
• Transferring to countries that have been deemed to provide an adequate level of protection
• Implementing appropriate technical and organizational measures to protect your personal information

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about the types of cookies we use, why we use them, and how you can control them, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our homepage or by sending you an email notification).

We encourage you to review this Privacy Policy periodically to stay informed about our data practices and changes to our policies.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided at the beginning of this policy.

If you are located in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.